TERMS OF SERVICE

OVERVIEW

The Mavonto website and associated online services are owned and operated by Shenzhen Zhimu Trading Co., Ltd. Throughout these Terms of Service, “Mavonto,” “we,” “us,” and “our” refer to the brand and the company operating this website.

Mavonto makes information, content, products, features, tools, and related services available through this website, subject to the terms, conditions, policies, and notices published on the Site.

When you visit the website, browse products, place an order, complete a purchase, or use any website feature or related service, you are using our “Service” and agree to these Terms of Service (“Terms”).

These Terms apply to everyone who accesses or interacts with the Site, including visitors, browsers, customers, merchants, vendors, and other users.

Please read these Terms before using the website. By accessing any part of the Site, you confirm that you have read, understood, and accepted them.

If you disagree with these Terms, please stop using the website and do not place orders or use the Services.

New products, features, functions, tools, or services introduced on the Site may also be subject to these Terms and any additional applicable policies or conditions.

We may revise these Terms by publishing an updated version on this page. Additional notice will be provided where required by applicable law.

To the extent permitted by law, continued use of the Site after revised Terms take effect constitutes acceptance of the changes.

Our store is hosted by Shopify Inc., which supplies the e-commerce platform used to offer and sell products and services online.

The Mavonto website is owned and operated by:

Brand: Mavonto
Company Name: Shenzhen Zhimu Trading Co., Ltd.

Business Address:
Room 306, Factory Building 6255, Longgang Avenue (Henggang Section), Bao'an Community, Yuanshan Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Customer Support Email: service@mavonto.com
Business Phone: 0755-89961100

Transactions through this website are conducted in connection with the business operations of Shenzhen Zhimu Trading Co., Ltd.

SECTION 1 – ONLINE STORE TERMS

By using this website or purchasing from Mavonto, you confirm that you have reached the age required to enter into a binding agreement in your jurisdiction.

If you allow a minor dependent to use the website, you confirm that you are legally authorized to give the necessary consent and accept responsibility for that use where permitted by applicable law.

You must not use the website, products, or Services for unlawful, fraudulent, unauthorized, abusive, or otherwise prohibited purposes.

Your use of the Services must comply with all applicable laws, regulations, rules, and legal requirements, including intellectual property and copyright requirements.

You must not transmit, upload, introduce, distribute, or otherwise make available:

• Viruses;

• Malware;

• Worms;

• Malicious scripts;

• Destructive code;

• Software or materials intended to interfere with, damage, disable, or disrupt the website, systems, Services, or other users.

A material breach of these Terms may lead to restricted, suspended, or terminated access to the Service where legally permitted.

SECTION 2 – GENERAL CONDITIONS

Where reasonably necessary and permitted by applicable law, we may refuse, restrict, suspend, or terminate access to all or part of the Service.

Certain information or content submitted through the website, excluding protected payment information, may pass through different networks and require technical adjustments to meet the requirements of connected systems, devices, or networks.

Payment card details and other sensitive payment information are processed by the relevant payment providers and e-commerce platforms using their available security and encryption measures.

Without our prior written permission, you may not reproduce, duplicate, copy, distribute, sell, resell, license, commercially exploit, or otherwise make unauthorized commercial use of:

• Any part of the Service;

• Website content;

• Product information;

• Access to the website;

• Any function or contact method through which the Service is provided.

You must not attempt to access any part of the Site, customer account, database, server, network, system, or related infrastructure without authorization.

Information obtained from the website must not be used for unauthorized advertising, solicitation, spam, fraud, or other unlawful commercial activities.

Headings and section titles are included for convenience and do not alter or limit the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We take reasonable steps to keep information on the Mavonto website accurate, useful, and reasonably up to date.

However, we do not guarantee that all information on the Site will always be:

• Accurate;

• Complete;

• Current;

• Free from errors;

• Suitable for every particular purpose.

Website content is generally provided for information and shopping purposes. It should not necessarily be the only basis for an important decision.

Where appropriate, consult original, primary, more complete, or more recent sources before relying on information published on the Site.

Your use of and reliance on website information is at your discretion, subject to mandatory rights under applicable law.

The Site may contain archived, historical, or previously published material. Such content is provided for reference and may no longer reflect current circumstances.

We may correct, update, revise, remove, or otherwise modify content where reasonably necessary and legally permitted.

Unless required by law, we are not obliged to immediately update or clarify every item of information on the Site.

Before purchasing, customers should review the relevant:

• Product information;

• Prices;

• Shipping terms;

• Return and refund conditions;

• Payment information;

• Checkout details.

The Mavonto website is operated by Shenzhen Zhimu Trading Co., Ltd.

COMPANY CONTACT INFORMATION

Brand: Mavonto
Company Name: Shenzhen Zhimu Trading Co., Ltd.

Business Address:
Room 306, Factory Building 6255, Longgang Avenue (Henggang Section), Bao'an Community, Yuanshan Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Customer Support Email: service@mavonto.com
Business Phone: 0755-89961100

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices, promotions, discounts, availability, and other commercial terms may change periodically, except where applicable law requires advance notice.

Where reasonably necessary and legally permitted, we may modify, update, restrict, suspend, replace, or discontinue all or part of the Service.

Changes may concern:

• Products;

• Product descriptions;

• Prices;

• Discounts or promotions;

• Website functionality;

• Features;

• Content;

• Product availability;

• Other Services.

Where permitted by applicable law, we will not be liable solely because a part of the Service has been modified, updated, restricted, suspended, or discontinued.

Prices and transaction terms on the Site should be considered together with the applicable:

• Product page;

• Checkout information;

• Order confirmation;

• Payment terms;

• Shipping Policy;

• Return & Refund Policy;

• Other policies governing the purchase.

If an obvious pricing, technical, typographical, or product information error occurs, we may correct it and take appropriate action concerning affected orders, subject to applicable law.

SECTION 5 – PRODUCTS AND SERVICES

Some products or services may be offered only through the website and may be available in limited quantities.

Availability may change without notice.

We make reasonable efforts to accurately present product images, colors, descriptions, dimensions, specifications, and other details.

Actual appearance may nevertheless vary slightly because of:

• Screen settings;

• Lighting;

• Photography;

• Production batches;

• Packaging changes;

• Manufacturing variations.

Where legally permitted, we may:

• Limit quantities;

• Restrict sales to certain persons or regions;

• Discontinue products;

• Revise descriptions;

• Update specifications;

• Change product availability.

Return and refund requests will be handled under our Return & Refund Policy.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account details for transactions made through the Site.

Please promptly update information when needed, including:

• Email address;

• Billing details;

• Shipping details;

• Contact information;

• Other information needed to complete the transaction.

We may review, refuse, limit, or cancel an order where reasonably necessary, including when we believe it involves:

• Incorrect information;

• Unauthorized payment activity;

• Fraud;

• Resale activity that breaches applicable restrictions;

• A technical or pricing error.

If we materially change or cancel an order, we may try to notify you using the email address, telephone number, or other contact details supplied with the order.

SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may offer access to tools, platforms, applications, or services operated by third parties that we do not directly control.

These tools may be made available for convenience.

Third-party services may have separate:

• Terms of service;

• Privacy policies;

• Usage conditions;

• Security practices.

You are responsible for reviewing and understanding the relevant third-party terms before using those services.

Where permitted by applicable law, Mavonto is not responsible for the independent operation, availability, content, or practices of third-party services.

SECTION 8 – THIRD-PARTY LINKS

The website may link to websites, platforms, or services operated by third parties.

Such links are provided for convenience and do not necessarily indicate that Mavonto endorses or controls the third party.

We are not responsible for examining or evaluating third-party websites’ content, accuracy, privacy practices, products, services, or policies.

If you access a third-party website or service, its applicable terms and policies govern your use.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

When submitting reviews, feedback, suggestions, ideas, photographs, comments, or other material, you confirm that you have the rights needed to provide it.

You must not submit content that:

• Infringes another person’s intellectual property rights;

• Is unlawful, defamatory, abusive, or deceptive;

• Contains malware or harmful code;

• Misrepresents your identity or affiliation;

• Violates applicable law.

Where legally permitted and subject to applicable privacy requirements, we may use feedback and submissions for legitimate business purposes, including improving products, Services, and the customer experience.

We may remove or restrict content that breaches these Terms or applicable law.

SECTION 10 – PERSONAL INFORMATION

Our Privacy Policy governs the collection, use, storage, disclosure, and other handling of personal information through the Site.

By using the website, you acknowledge that personal information may be processed as explained in that policy.

Please review the Privacy Policy for details about:

• The information we collect;

• How we use information;

• Cookies and tracking technologies;

• Service providers;

• Marketing communications;

• Privacy rights;

• International data processing;

• Data retention.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Website information may occasionally contain errors, inaccuracies, or omissions involving:

• Product descriptions;

• Prices;

• Promotions;

• Offers;

• Shipping fees;

• Delivery estimates;

• Product availability;

• Other transaction details.

Where legally permitted, we may correct errors, update information, or cancel affected orders if the information is materially inaccurate.

If we cancel an order after collecting payment, any applicable refund will normally be returned to the original payment method.

SECTION 12 – PROHIBITED USES

In addition to the other restrictions in these Terms, you must not use the Site or its content:

• For unlawful purposes;

• To encourage unlawful activities;

• To breach applicable laws or regulations;

• To infringe intellectual property rights;

• To harass, abuse, threaten, or discriminate against others;

• To submit false or misleading information;

• To upload or transmit malicious code;

• To collect personal information without authorization;

• To send spam or unauthorized solicitations;

• To interfere with website security;

• To attempt unauthorized access to systems or accounts;

• For fraudulent or deceptive activities.

A material violation of these restrictions may result in suspension or termination of access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to operate and maintain the website and Services.

Except where applicable law requires otherwise, we do not guarantee that:

• The Service will always operate without interruption;

• The Service will always be free from errors;

• Website information will always be fully current;

• Every product or service will remain available;

• Technical problems will never arise.

The Site and Services remain subject to warranties, guarantees, and consumer rights that cannot lawfully be excluded.

These Terms do not exclude mandatory legal protections available to consumers.

SECTION 14 – LIMITATION OF LIABILITY

These Terms do not exclude or restrict liability where doing so would be prohibited by applicable law.

To the maximum extent permitted by law, Mavonto and Shenzhen Zhimu Trading Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the Site where such liability may legally be limited.

The limitations in this section remain subject to mandatory consumer rights and other applicable legal protections.

SECTION 15 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mavonto and its operator, affiliates, service providers, officers, employees, and agents against third-party claims arising from:

• Your unlawful use of the Site;

• Your material breach of these Terms;

• Your infringement of another person’s rights.

This section does not limit rights or protections that cannot legally be waived.

SECTION 16 – SEVERABILITY

If a provision of these Terms is found to be unlawful, invalid, or unenforceable, it will be enforced to the greatest extent permitted by applicable law.

The remaining provisions will continue to apply unless the law requires otherwise.

SECTION 17 – TERMINATION

These Terms remain in effect until terminated by you or us.

You may discontinue use of the Services at any time.

We may restrict or terminate access where reasonably necessary, including circumstances involving:

• Fraud;

• Unlawful activity;

• Security threats;

• Material breaches of these Terms.

Termination does not affect rights, obligations, payments, or transactions that arose before termination.

SECTION 18 – ENTIRE AGREEMENT

These Terms and the other policies and notices published on the Site form the agreement governing your use of the Services to the extent applicable.

Relevant policies may include:

• Terms of Purchase;

• Privacy Policy;

• Shipping Policy;

• Return & Refund Policy;

• Other policies displayed on the Site.

Our failure to enforce a provision does not automatically mean that we waive it.

SECTION 19 – GOVERNING TERMS AND CONSUMER RIGHTS

These Terms will be interpreted in accordance with applicable laws and legal requirements.

They do not deprive consumers of mandatory rights or protections provided by the laws applicable to them.

If a provision conflicts with a mandatory legal requirement, that requirement will prevail to the extent of the conflict.

SECTION 20 – CHANGES TO THESE TERMS

We may periodically revise these Terms to reflect changes in:

• The Services;

• Products;

• Business operations;

• Technology;

• Legal requirements;

• Website functionality;

• Operational practices.

The latest version will be published on this page.

We will provide additional notice of material changes where legally required.

To the extent permitted by applicable law, continued use of the Service after revised Terms take effect constitutes acceptance of the updated Terms.

SECTION 21 – CONTACT INFORMATION

For questions about these Terms of Service, the website, products, orders, or Services, please contact us.

Brand: Mavonto
Company Name: Shenzhen Zhimu Trading Co., Ltd.

Business Address:
Room 306, Factory Building 6255, Longgang Avenue (Henggang Section), Bao'an Community, Yuanshan Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Customer Support Email: service@mavonto.com
Business Phone: 0755-89961100

Mavonto is owned and operated by Shenzhen Zhimu Trading Co., Ltd.